The Smokies Life website uses separate logins for WEBSTORE online shopping and MEMBERSHIP portal for renewals, event registrations and donations. Using the email that is associated with your membership, you must create a login for each platform separately, and log in to each one for each service. Customers that are not members can create a login for webstore only.

If members need to update email address, or other assistance, please call Anne at (865) 436-7318 x349 or email anne@smokieslife.org. If webstore customers need assistance, please contact mailorder@smokieslife.org.

Membership Login

To manage your membership renewal, register for events, and make donations, visit the Membership Portal.

Not yet Registered

Your online registration is what gives you access to a host of benefits.

If you have have not registered yet, please create your Membership Portal account.

After registration, you will receive a separate email to set your password to use your account on the Webstore in order to receive a discount on all your orders.

Webstore Login

Login below using the email address associated with your membership account to receive a discount on orders placed in the Shop.

Not a Smokies Life Park Keeper member?

Learn hot to join on the Membership page.

Questions about your membership account?

If you need to update your membership email address, or need other assistance, please call Anne at 865.436.7318 X349 or email anne@smokieslife.org.

Questions about a webstore order?

If you need assistance with a webstore order, please contact warehouse staff at mailorder@smokieslife.org or by calling 865.436.7318.

Great Smokies

Welcome Center

Hours of Operation

(subject to change)

Open year round (closed December 25)


January - February

Open Daily 9:00 am - 4:30 pm

March - November

Open Daily 9:00 am - 5:00 pm
December

Open Daily 9:00 am - 4:30 pm

The Great Smokies Welcome Center is located on U.S. 321 in Townsend, TN, 2 miles from the west entrance to Great Smoky Mountains National Park. Visitors can get information about things to see and do in and around the national park and shop from a wide selection of books, gifts, and other Smokies merchandise. Daily, weekly, and annual parking tags for the national park are also available.

Physical Address

7929 E. Lamar Alexander Parkway Townsend TN 37882

Contact

865.436.7318 Ext 320